Dashboards for Internal Communications

When it comes to internal communications, having dashboards to measure and track your communication efforts by visualizing complex data points can help you determine what’s working and what’s not. That way, you can use your time and energy in the most efficient ways possible, and clearly make the case to organizational leadership the value of what you do.

What do you need to know?

When determining what should go in a dashboard, think about the kind of data that would be useful to have at your fingertips. Make a list of all the information you need to keep a close eye on across different platforms used for internal communications, including SharePoint, Teams and Yammer. 

What kind of information is important? What key performance indicators are tied to your communication efforts and should be tracked? Thinking through these kinds of questions at the onset will help ensure that your resulting dashboard meets your needs. 

How do you plan to use it?

Aside from thinking through what information is important and why, another question to consider is how you plan to use the dashboard. Being able to see key data quickly is important, but if you can foresee instances in which you’ll also need to dive deeper, you’ll want to ensure that the information in your dashboard is actionable, leading you to source data that will help you get more granular if necessary.

Think through every portion of your dashboard in terms of how you plan to use the information to determine how it should be presented and what additional data it should link to. That way, you will avoid having to do a lot of digging to find exactly what you need when you need it.

How do you create a dashboard?

There are various ways to create dashboards for internal communications, depending on the specific use case. For example, a Web Part page in SharePoint can be used to create a simple dashboard. More complex dashboards will likely require a third-party application. That’s because most internal communications platforms are not built to provide robust data. 

So, the question of how to measure the data will ultimately require you to evaluate different third-party tools that can extract data from your communication efforts — data such as

  • Who is opening your messages across the organization, and where open rates are significantly better or worse
  • Which employees and employee groups are accessing documents on the intranet including company news, compliance issues and other announcements
  • How employees are communicating on digital workspaces, particularly in response to messaging from your internal communications office
  • How workers are reacting to messaging on enterprise social media tools, including what they’re sharing or commenting on

To maximize the effectiveness of your internal communication efforts, Tryane is a powerful solution for building meaningful dashboards. Trayne offers users an easy way to see their most valuable information in easy-to-understand dashboards. Specifically, it allows you to

  • Access important reports easily
  • Track progress on KPIs
  • Track projects and provide progress reports
  • Automate status reports with alerts 

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What solutions does Tryane offer?

If your workspace is driven by Microsoft products, it’s likely that Tryane can provide you with all the metrics solutions you need to gauge the efficacy of your communications efforts. Tryane’s dashboard functionality can help you on

  • Office 365. Learn what Office 365 tools are most popular among users so you know how to best communicate with different employee groups, detect patterns in user behaviors and create custom dashboards.
  • Microsoft Teams. See how information is being used across different workgroups, how third-party applications are being leveraged and how collaboration happens across the company.
  • Yammer. Understand how announcements are performing, identify and onboard inactive users and compare user behavior across your own company. 
  • SharePoint. See exactly who is viewing what content, identify experts on a given topic and encourage them to contribute to ongoing conversations. 

Tryane goes above and beyond the typical information provided by in-application dashboards. For instance, Tryane

  • Uses artificial intelligence to perform sentiment analysis 
  • Offers a plain text analysis search engine to let you know about trending topics 
  • Extracts key intelligence on any topic and detect the most challenging or supporting messages around any particular topic
  • Gives you the ability to identify experts on specific issues — in other words, potential influencers within your company 

When it comes to internal communications, knowing how well you’re doing matters. Tryane is here to help by providing a deep-dive analysis of your current communication efforts to help inform future ones. 

While setting up a dashboard may seem like a time-consuming and challenging task, Tryane Analytics can give you high-functionality dashboards to help you easily keep an eye on all of the important information impacting your job. Contact Tryane today to learn more about how it can help you use dashboards to maximize your internal communication efforts.

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