A digital workplace dashboard showing an intranet platform scorecard beside SharePoint site usage charts of unique viewers and visits

By · Published October 2026 · 11 min read

In short

SharePoint can run your intranet natively, but communicators often pay for it in weak user experience and thin analytics. We compare the overlay and standalone routes, score the 11 leading alternatives, and show how to baseline your readership before you switch.

Key takeaways

  • SharePoint scored 68/100 in Tryane's Digital Workplace Benchmark 2026, the lowest of the 12 platforms profiled.
  • SharePoint's Analytics score of 45% is the lowest any of the 12 benchmarked platforms received in any category.
  • SPFx is the most widely used extensibility model in Microsoft 365, and the route overlay platforms plug into SharePoint.
  • SharePoint site owners can export 90 days of usage data, enough to baseline readership before a switch.
  • Unily topped the field at 92/100; Jint, Powell 365 and Staffbase each scored 83/100 in the benchmark.

Can SharePoint be used as an intranet?

Yes, and it is worth being precise about what you get before you decide to replace any of it. A SharePoint home site is a communication site with special capabilities: Microsoft documents it as a customized landing experience that reflects your organization's brand, voice and priorities, and as the gateway to other portals in your intranet.[1] For a Digital Workplace or IT manager, that means the foundation of a credible intranet is already inside your Microsoft 365 tenant, governed by the same Entra ID, DLP and compliance controls you run everywhere else.

Set a communication site as your home site and three things switch on automatically. The search box stops searching one site and starts searching the entire intranet across sites, news and files. The site becomes an official source of organizational news, so posts published from it take priority on the SharePoint start page. And the SharePoint app bar picks up global navigation, so your intranet's navigational nodes follow users wherever they are in SharePoint.[2]

  • A branded landing page: the home site is your intranet's front door and the gateway to other high-traffic portals.
  • Intranet-wide search: the home site's search scope spans the entire intranet, not just one site collection.
  • Official organizational news: news posted from the home site becomes official by default and prioritised on the start page.
  • Global navigation: the SharePoint app bar displays your intranet navigation everywhere in SharePoint.
  • Teams integration: the SharePoint app in Teams brings the intranet into Microsoft Teams, including on mobile.

The home site is also the base component when you design for the SharePoint app in Teams, which is how most employees actually meet your intranet.[1] If you are new to the platform, our guide to SharePoint for internal communication walks through communication sites, hubs and how they relate to Teams. The honest summary: native SharePoint covers the structural skeleton of an intranet well. What it does not cover is where teams start looking at alternatives, and that is a question of how you extend it, not whether the skeleton exists.

Overlay or standalone: which route fits you?

When teams outgrow SharePoint, they rarely migrate the content. They replace the front end, and there are two ways to do that. An overlay plugs into SharePoint and keeps your sites, libraries, permissions and content exactly where they are. A standalone platform replaces the front end entirely: content is rebuilt or connected through integrations, and the vendor's interface becomes the intranet your employees see.

The overlay route is a recognised Microsoft pattern. The SharePoint Framework (SPFx) is the page and web part model for client-side SharePoint development, and Microsoft states plainly that it is the most widely used extensibility model in Microsoft 365 and the recommended customization model for SharePoint, Teams and Viva Connections.[3] Overlay vendors build on exactly this model, which is why deployment stays inside your tenant.

  • Overlay route: the vendor adds web parts, templates and publishing tools on top of your existing SharePoint. Content, permissions and security stay in your Microsoft 365 tenant, and IT keeps one governance perimeter.
  • Standalone route: the vendor provides its own front end and content store, connecting to Microsoft 365 through integrations. You gain a purpose-built experience and take on a second platform to govern.
  • Hybrid reality: some standalone platforms surface SharePoint documents inside their own interface, so document depth is preserved even when the front end changes.

The vendors make the distinction easy to see. Jint (ex Mozzaik365) describes itself as built inside SharePoint rather than as a rival to it, adding features directly on top of your existing sites with your data staying in your own Microsoft 365 tenant.[4] Powell 365 positions itself as transforming Microsoft 365 into the intranet your people actually use, built on the Microsoft stack.[5] LumApps takes the more standalone path: it integrates with SharePoint so document libraries, lists and search live alongside news, people and engagement inside the LumApps platform.[6] For IT governance, the question to put to every vendor is the same: where does content live, where does authentication happen, and what do you maintain after go-live?

Where does SharePoint fall short for communicators?

If the skeleton is solid, why do communication teams push for change? The Digital Workplace Benchmark 2026, an assessment based on in-depth demonstrations, expert interviews and analysis of publicly available data rather than independent test results, profiles 12 digital workplace platforms and scores them across five categories. SharePoint's results explain the pressure you are likely feeling from your comms team.

SharePoint category Score in the benchmark
UI/UX 65%
Publishing 72%
Targeting 72%
Administration 88%
Analytics 45%
Overall Tryane Score 68/100

Read the pattern, not just the numbers. SharePoint's 88% on Administration is strong, which matches your own experience: role management, multilingual capacity and authentication are exactly where the platform excels. The 65% on UI/UX against that 88% is the gap your communicators feel every day. And the 45% on Analytics is the lowest score any of the 12 platforms received in any category, with 2/5 ratings on Look and Feel, Customizable User Interface and Analytics / Insights. In practice, native site usage reports stop at site-level counts: unique viewers, site visits and time spent, per site. They cannot tell your comms team who read a post in which department or country, which is the question behind every request you get to 'prove the intranet works'.

Download the full Digital Workplace Benchmark 2026 to see all 12 platforms scored across the same five categories, and to compare the criteria ratings category by category.

Here is the scored field in one view: the 11 alternatives profiled in the benchmark, with their overall scores exactly as printed, against SharePoint's 68/100. Use it to orient your route decision, not as a final ranking; the right platform depends on the checklist in the next section, not on the top line alone.

Platform Overall score
Unily 92/100
FirstUp 86/100
Simpplr 86/100
Poppulo 84/100
Jint (ex Mozzaik365) 83/100
Powell 365 83/100
Staffbase 83/100
LumApps 81/100
Workvivo 81/100
Jalios 79/100
Interact 76/100
SharePoint (baseline) 68/100

Two observations matter more than the ordering. First, the spread: 24 points separate the highest score from SharePoint's, but the alternatives cluster tightly between 76 and 92, so most of them beat SharePoint on the benchmark's criteria and the real differentiation happens at category level, in UI/UX, targeting or analytics, depending on what you need. Second, context: in the report's comparative matrix, all 12 platforms sit in the Leaders quadrant for high user experience and suitability for internal communication, while SharePoint plotted lowest on the user experience axis. Every option on this list is a viable intranet; your job is to match one to your constraints.

Is there a better option than SharePoint?

Better for whom, and at what cost of change? Answer four questions in a workshop with your comms lead and the route usually picks itself. Keep the answers concrete: they map directly onto native, overlay or standalone.

  1. Does the content need to stay in SharePoint? If your sites, permissions and document libraries must remain the system of record, an overlay keeps them in place and changes only the experience on top. If a full front-end rebuild is acceptable, a standalone platform is back on the table.
  2. Do frontline or deskless employees need a dedicated mobile experience? If a meaningful part of your workforce has no Microsoft 365 licence, check how each candidate reaches them; overlays can ship a dedicated mobile app, while standalone platforms vary in deskless support.
  3. How deep does audience targeting need to go? If comms needs to segment news by department, country, language or role and measure reach per segment, weigh the targeting and analytics category scores, not just the overall one.
  4. How much admin effort can the team absorb? An overlay adds a layer to govern inside your tenant; a standalone adds a second platform, its authentication and its updates. Match the load to your IT capacity honestly.

Map the answers like this: teams keeping content in place with moderate experience needs fit the overlay route, where Jint's positioning on top of existing SharePoint sites is the clearest example.[4] Teams needing a full front-end rebuild, deeper targeting or a stronger employee experience layer fit the standalone route, where LumApps' integration-led approach shows how SharePoint document depth is preserved inside a new interface.[6] And if the four answers all come back 'native is fine', that is a legitimate outcome too: the benchmark shows SharePoint's administration strength is real, and not every organization needs more. Whatever you decide, define the KPIs you will judge the switch by before you sign anything; our guide to intranet KPIs gives you five to start from.

How will you measure the effect of switching?

Whatever route you choose, the switch is only defensible if you can show leadership what changed. That starts before migration day, with a baseline captured from the tools you already have. SharePoint site owners can view how users interact with a site: the number of unique viewers, the number of site visits and the average time spent per user, reviewable over the last 7, 30 and 90 days.

  1. Snapshot before the switch: export the 90-day usage report to CSV for your key sites and record unique viewers, visits and time spent per user.
  2. Segment the baseline: break readership down by department and country at capture time, so the after-picture is comparable on the same segments.
  3. Re-measure on the same segments: run the identical export and segmentation after the new front end has settled, and compare like with like.
  4. Watch for displacement, not just disappearance: if intranet readership drops but newsletter opens or Teams views rise, employees did not stop reading; they moved channel. Measure across channels before you declare the migration a failure or a success.

Two practical cautions from the documentation: site visitors cannot download the 90-day usage report, so make sure an owner or admin runs the export, and note that some third-party PDF renderers mean file views are not recorded.[7] If you want a structured method for the analysis itself, our article on analysing intranet performance shows how to start from a defined population and question rather than from exported reports.

The measurement above is exactly the gap Communication Insights closes. It connects all your internal communication channels, email newsletters, the SharePoint intranet, Viva Connections and Viva Engage, into one central dashboard, so you can compare readership by department and country before and after an intranet change, and see displacement between channels instead of guessing at it. That is the all-in-one, cross-channel view that turns a platform migration from a leap of faith into a data-driven decision, and it is what we built Tryane for: empowering internal communication professionals with actionable insights from the tools they already run. See what Communication Insights covers and how it plugs into your Microsoft 365 environment.

If you are weighing native, overlay or standalone right now, a short conversation is the fastest way to pressure-test your measurement plan. Book a 30-minute call with Jérémy to see how Communication Insights measures readership before and after an intranet change.

Frequently asked questions

Can SharePoint be used as an intranet?

Yes. A SharePoint home site gives you a branded landing page that acts as a gateway to your other portals, intranet-wide search across sites, news and files, official organizational news, and global navigation in the SharePoint app bar, all documented by Microsoft.

What is a SharePoint overlay intranet?

An overlay platform plugs into SharePoint through SPFx web parts and keeps your content and permissions in place, while a standalone platform replaces the front end entirely. Microsoft describes SPFx as the most widely used extensibility model in Microsoft 365.

How did SharePoint score in Tryane's Digital Workplace Benchmark 2026?

SharePoint received an overall Tryane Score of 68/100, the lowest of the 12 platforms profiled, with 65% on UI/UX, 88% on Administration and 45% on Analytics. The benchmark is Tryane's assessment based on demonstrations, expert interviews and public data.

Which SharePoint alternative scored highest?

Unily received the highest overall Tryane Score, 92/100, followed by FirstUp and Simpplr at 86/100 each. Jint (ex Mozzaik365), Powell 365 and Staffbase each scored 83/100.

Do Jint, Powell 365 and LumApps work on top of SharePoint?

Yes. All three are built around Microsoft 365: Jint (ex Mozzaik365) and Powell 365 enhance SharePoint directly, and LumApps integrates with SharePoint and Microsoft 365 rather than replacing your content store.

How do I baseline intranet readership before switching platforms?

Export your SharePoint site usage data first. Site owners can view unique viewers, site visits and average time spent per user, and download the 90-day usage report, giving you a baseline to compare by department and country after the switch.

Is SharePoint included in Microsoft 365?

Yes, SharePoint is included in Microsoft 365 licences, which is why many organizations start their intranet there before weighing an overlay or a standalone front end.

Sources

• learn.microsoft.com

• learn.microsoft.com

• learn.microsoft.com

• jint.co

• powell-software.com

• lumapps.com

• support.microsoft.com

Further reading

• Intranet software in 2026: how 12 platforms compare

• Swoop Analytics Alternatives in 2026: The Options for IC Measurement

• How to Identify the Most Engaging Content in SharePoint, and Why Views Will Not Tell You

• Will Chatbots Replace the Intranet? Pull and Push Are Different Jobs

If you want to see what cross-channel reporting looks like against your real data, Tryane runs a 15-minute walkthrough with no slides. Book a slot with Jérémy.